What do I need to prepare for my cruise?

Review passage conditions enclosed in your ticket wallet.
Check your booking and ensure the following details are correct. If not, advise your Travel Agent immediately:

Arrange a travel insurance policy.
Advise us in writing of any medical condition/disabilities you have that require assistance.
Verify whether any vaccinations are required for your cruise.
Make sure your passport is valid 6 months beyond the date of travel and that you have photo identification.
Provide special dietary requirements in advance.
Reserve your shore tours.
Pack any medicine and medical devices that you may need.
Give friends and family info on how to reach you at sea.

Your Cruise Handbook

Our free Cruise Personaliser lets you update your pre-cruise information and see a summary of your booking at a glance.

Abeam: On the beam, a relative bearing at right angles to the centerline of the ship's keel.
Beam ends: The sides of a ship. "On her beam ends" may mean the vessel is literally on her side and possibly about to capsize; more often, the phrase means the vessel is listing 45 degrees or more.
Fast: Fastened or held firmly (fast aground: stuck on the seabed; made fast: tied securely).
Handy billy: A loose block and tackle with a hook or tail on each end, which can be used wherever it is needed. Usually made up of one single and one double block.
Hand bomber: A ship using coal-fired boilers shoveled in by hand.
Starboard: The right hand side of the ship when looking forward
Dog-watch: The watches from four to six and six to eight in the evening.
Lee-side: The half of a ship, lengthwise, which lies between a line drawn through the middle of her length and the side, which is farthest from the point of wind.
Under the lee of the shore: Close to the shore, which lies to windward of the ship.
Fresh away: When your ship increases its velocity.

Find answers to all your questions.

What payment options do I have to pay for my cruise?: Accepted payment methods include; cash, cheque, direct bank deposit and selected credit cards (1% surcharge applies). More info here.
Once onboard, how do I pay for extra items?: Multiple ways of purchasing goods onboard are available to you - from Credit Cards to cash. More info here.
I have kids. What facilities do you have for children?: Qualified staff run a great choice of awesome activities for kids of all ages, giving you the option to spend the day child-free. Here's how it works.
What's actually included in the cruise price?: Accommodation, all main meals, entertainment and use of facilities such as swimming pools, gym, spas, table tennis, children's centres (excluding late night group child-minding) and library are all included in your cruise package.
What are the different types of cabins available? What's the difference between them?: Choose from outstanding balcony cabins with ocean views, great-value internal cabins, 4-berth options to share with family or friends or outside cabins with windows. Click here for more information.